FAQS: General

General

• How do I contact RYOBI Customer Service?

  For any enquiry please contact during normal business hours our Customer Support line:
  AUSTRALIA - 1300 361 505
  NEW ZEALAND - 0800 279 624

• I cannot find my model number on the RYOBI website.

  The product you are searching for may be discontinued.
  If you are searching for an instruction manual to download, an archive of discontinued model instruction manuals will be available shortly. Otherwise, all current models have an instruction manual available to download as a Acrobat PDF on their web page.
  
  
  

• How do I register my tool online?

  Go to the register your tool page, and complete the online form.
  

• Why do I need to register my tool online?

  Registering your tool online has a number of benefits.

  • Your Safety - allows us to contact you with important product notifications
  • Confirmation of Ownership - may provide you a record in case of product loss or theft
  • Improved Product Development - helps us continue to design products that meet your needs

• Can I get spare parts for my RYOBI tool?

  Yes.
  Spare parts for any of our RYOBI products are generally available for order through
  your local Bunnings' Special Orders Desk. Please ensure you know your model no.
  when requesting a spare part, as not all products are the same.
  
  However, if your RYOBI tool needs to be repaired - we recommend that you should
  visit your nearest Authorised Service Centre.